Privacy Policy

Effective: April 20, 2026 WASH Tracker · WASHNET

This Privacy Policy describes how WASHNET ("we", "us", or "our") collects, uses, and discloses your information when you use the WASH Tracker application and website.

Contents

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. They shall have the same meaning regardless of singular or plural.

Definitions

  • Account — a unique account created to access our Service.
  • Affiliate — an entity that controls, is controlled by, or is under common control with a party.
  • Application — WASH Tracker, the software program provided by the Company.
  • Company (referred to as "the Company", "We", "Us", "Our") — WASHNET, 5 Bailey Street, Via Old Railway Line Brookfields, Freetown, Sierra Leone.
  • Cookies — small files placed on your device.
  • Country — Sierra Leone.
  • Device — any device that can access the Service.
  • Personal Data — any information relating to an identified or identifiable individual.
  • Service — the Application or the Website or both.
  • Service Provider — third parties who process data on our behalf.
  • Usage Data — data collected automatically (e.g., page visit duration).
  • Website — accessible from https://washtracker.info.
  • You — the individual or legal entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using Our Service, we may ask for personally identifiable information, including:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data is collected automatically and may include IP address, browser type, pages visited, time and date, device identifiers, etc.

📱 Information Collected while Using the Application
With your prior permission, we may collect:
  • Information regarding your location
  • Pictures and other information from your Device's camera and photo library
We use this information to provide features of Our Service. You can enable/disable access via device settings.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts). Cookies can be "Persistent" or "Session".

  • Necessary / Essential Cookies (Session) – essential for authentication and security.
  • Cookies Policy / Notice Acceptance Cookies (Persistent) – identify if users accepted cookies.
  • Functionality Cookies (Persistent) – remember your choices (language, login).

Where required by law, non‑essential cookies are used only with consent.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service
  • To manage Your Account
  • For performance of a contract
  • To contact You (email, push notifications)
  • To provide news and offers (unless opted out)
  • To manage Your requests
  • For business transfers
  • For data analysis and improving Service

We may share Your Personal Data with Service Providers, Affiliates, business partners, or with Your consent.

Retention of Your Personal Data

We retain Personal Data only as long as necessary. Retention periods:

  • Account Information — duration of account plus up to 24 months after closure.
  • Customer Support Data — up to 24 months after ticket closure.
  • Usage Data — up to 24 months.

Data may be retained longer for legal obligations or claims. When retention expires, data is securely deleted or anonymized.

Transfer of Your Personal Data

Your information may be transferred to computers outside your jurisdiction. We ensure adequate safeguards and compliance with applicable laws.

Delete Your Personal Data

You have the right to delete or request deletion. You may update information within your Account or contact us. We may need to retain certain data for legal reasons.

Disclosure of Your Personal Data

Business Transactions: If involved in a merger, data may be transferred with notice.
Law enforcement: We may disclose if required by law.
Other legal requirements: To comply with legal obligation, protect rights, prevent wrongdoing, etc.

Security of Your Personal Data

We strive to use commercially reasonable means to protect Your Personal Data, but no method is 100% secure.

Children's Privacy

Our Service does not address anyone under 16. We do not knowingly collect data from children under 16. If we become aware, we take steps to remove it.

Our Service may contain links to third-party sites. We have no control over their content or privacy practices.

Changes to this Privacy Policy

We may update this policy. We will notify you via email and/or a prominent notice. Changes are effective when posted.

Contact Us

If you have questions about this Privacy Policy, you can contact us:

This privacy policy was created with the help of TermsFeed and customized for WASH Tracker.